Customer Success Manager
Introduction
You'll have a 30-min call on Google Meet where you'll meet Marko, our Country General Manager & TA Specialist. He will be happy to answer any questions you have and he will also double-check your location, notice period, salary expectations, and any necessary key skills.
Understanding how you work
If we think it's a good match, we'll schedule a 1h conversation with our Manager of Customer Success, Jurgita.
During this interview, we'll cover:
Who we are
The role of Customer Success Manager at tymeshift
Your experience and motivation
Your skills and special talents!
Your organizational and problem-solving skills
How you believe you can contribute to tymeshift's growth
Your questions to us — just as important as our evaluation of you is your evaluation of us. We care deeply about making sure the fit is mutual!
Understanding how we would work together
After that, we will also invite you to a 1h chat with Jurgita that you'll have met already and our Head of CX, Paule. During this conversation you'll get to dive deeper into the role and hopefully your future team.
Personality Assessment
We've started using a personality assessment with our teams called TAIS. It helps us understand our strengths, opportunities for improvement, and most importantly how we can best work together to support each other.
The test itself is performed online, at your own pace, and will take 20-30min to complete. After the test, you'll speak with Corey. Corey will speak with you about your test results and after that, he'll write up a summary which you may keep. Many of us have personally found the TAIS Assessment quite beneficial and we hope you will as well 
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.Offer
The final step is an offer. We'll hop on a call and review it together to make sure everything makes sense and answer any questions you have.